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Aspen Institute: Beyond Retail: What are Hotels Doing to Train Frontline Staff?
In the competitive US hotel industry, the majority of front desk clerks and housekeepers are not making a living wage, and the majority of hotels suffer from h…
Aspen Institute Economic Opportunities Program: Reimagining Employer Engagement Toolkit for Providers
Resources in the toolkit can help workforce service providers build their capacity to work more collaboratively with employers toward jobs that attract and ret…
Aspen Institute Economic Opportunities Program: Tool for Workforce Service Provider Working with Retailers
We’ve developed a Question Bank to help workforce development professionals craft learning-focused conversations with retail business representatives, such as …
Pinkerton Foundation: Employer Engagement and the Myth of the Dual Customer
This paper argues that now is the time to re-examine how we can effectively engage employers: The current U.S. labor market is tightening, and long-term demogr…
CAEL: Adult Learner Case Studies
This report examines the experiences of three institutions that used data to guide their decisions on building programs and services for their current and pros…
WorkLife Law: Stable Scheduling Increases Productivity and Sales
The Stable Scheduling Study is the first randomized controlled experiment of a multi-component intervention designed to shift low-wage, hourly jobs towards mor…
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