National Skills Coalition- Digital Skills for Retail & Hospital workers (fact sheet)

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National Skills Coalition- Digital Skills for Retail & Hospital workers (fact sheet)
The Covid-19 pandemic has had wide-ranging impacts on American businesses and workers – with women, workers of color, immigrants, and workers without a college degree facing disproportionate effects. As Congress embarks on new invest­ments in economic recovery through proposals such as the American Jobs Plan (AJP) and the American Families Plan (AFP), it is crucial to address inequities through policies that explicitly center equity. 

The accelerated adoption of new digital technologies during the pandemic has greatly increased the urgency of investing in digital skills. Across the manufacturing; health and social work; construction transportation and storage; and retail and hospitality sectors, many businesses and organizations have fast forwarded through 10 years of planned technological change in less than a year   

Retail shops, restaurants, hotels, hospitals, medical testing companies, and other businesses today need workers at every level to have flexible, adapt­able digital skills that equip them to confidently use new tools. 

National Skills Coalition’s series on Digital Equity for an Inclusive Economic Recovery is sponsored by Microsoft; and explores how federal policy and public investment can equip businesses and workers for today’s digital demands in four sectors: retail and hospitalitymanufacturinghealth & social work; and construction and transportation.