Even before the COVID-19 pandemic, American workers were facing new digital demands. Now, as workers and businesses scramble to adapt to a rapidly changing economic environment, digital skills have become a threshold competency. Home health aides use tablet computers to track patient information; grocery store workers use customized mobile apps; and manufacturing workers use augmented reality tools. But what do we really know about workers’ digital skill abilities and gaps?
Access the slides and watch the webinar here.